FAQ
Frequently Asked Questions
What is bandOffice?
bandOffice is an all-in-one web-based management platform designed specifically for band directors to organize every aspect of their program—from student rosters and instrument inventory to event volunteer signups and real-time trip tracking. It was developed and programmed by a real, working band director, so every feature has a true, practical purpose.
How do I start using bandOffice?
New users can begin a 90-day free trial by visiting the website and clicking "Sign Up".
What information do I need to provide for a trial?
You only need to provide a unique school name, contact details, and director information to get started.
What happens when my free trial ends?
When (or before) your free trial ends, simply submit your payment to extend your subscription by an additional year.
How much does bandOffice cost?
You'll get access to all bandOffice features for a flat fee of just $300/year. There are no hidden fees, upcharges, or scaling based on group size.
How do I add my students to the platform?
There are three ways to add students: importing an existing spreadsheet (CSV), adding them manually one-at-a-time, or allowing students to self-register via a QR code.
What if I already have my student data in Excel or Google Docs?
You can easily import your roster by downloading a template and uploading it as a CSV file.
Can students manage their own information?
Yes, students can update their own profiles and keep information up to date, including their instruments, shirt size and measurements, and contact information. Students can easily view (but not edit) their attendance, group memberships, and financial records.
Can bandOffice help track school-owned instruments?
Yes, there is a dedicated Instrument Inventory tool for tracking brands, models, serial numbers, inventory tags, and checkout status. Repairs and other comments are easily saved. Instruments can be assigned to a particular student and linked to his or her account. Printable QR codes allow you to mark each instrument or case to easily view all the details. No more wondering "Whose trumpet is this?"
Is there a way to manage uniforms?
The Uniform Room allows you to store student measurements and track uniform assignments. Students can also update their own measurements to keep those summer growth spurts from catching you by surprise!
How does the system handle different student groups?
bandOffice features both auto-generated groups (like "Flutes" or "Seniors") and user-created custom groups for specific needs. These groups integrate seamlessly throughout the platform's various features, like the instrument inventory, group manager, or dot tracker.
Can I send real-time notifications to my students' phones?
Yes! Directors can send push notifications that "buzz" students' phones if they have subscribed via the Home Screen App. Notifications can be sent to everyone or just to a specific group.
Can I use bandOffice to manage volunteers?
Yes, you can create and manage volunteer positions for your events. Your parents and volunteers can find events on your interactive calendar or sign up via a secure link.
What is the "Chaperone's Assistant"?
Never lose another kid! This tool allows directors and chaperones to track student boarding on buses in real-time during off-campus trips. It's a huge time saver when you don't have to go from bus to bus asking for each chaperone's headcount.
How are student fees managed?
The "Student Accounts" section acts as a fundraising ledger to track what students owe and payments they have made. Fees can be assessed individually or by groups, and payments can be entered manually or by uploading a full spreadsheet of existing data.
Can I take attendance at rehearsals and performances?
Yes, directors can take attendance individually or for entire groups, marking students as present, tardy, or absent. The information is easily editable and viewable.
Is there a mobile app?
bandOffice is designed to be used as a "Home Screen App," with detailed setup instructions provided for both Apple and Android devices. You get the functionality of a mobile app without the required download or storage space.
Whom can I contact if I need help?
Support is available via email at director@bandOffice.net.